At Melbourne’s Railto building, Dexus installed Groundfloor™ to streamline the delivery process for parcels and enhance the building experience for tenants.
140 lockers
installed
Reduced redelivery
of parcels
Speed of delivery by couriers increased
Lower carbon from efficient deliveries
“Rialto hosts world-class amenity, dining and retail, offering unique experiences for our customers in this premium grade commercial asset. We wanted to provide our customers with an easy parcel collection system to match the quality of the towers’ other amenities. In collaboration with Groundfloor™, we achieved an elegant bank of smart lockers with simple-to-use technologies that have made parcel collection almost effortless.“
Adam Innocenzi, General Manager – Customer Insights and Initiatives, Dexus
Background
The Dexus team set out to create a single delivery destination for all occupants at Rialto. Groundfloor™’s solution provided new tech-enabled addition to their existing suite of premium amenities, offering the delivery of personal parcels, business mail and a variety of Concierge services like dry cleaning, shoe repair and more.
Solution implemented
Together with Dexus, Groundfloor™ designed a new central delivery point for the building, installing 170 lockers across two individual locker systems. The newly created Delivery Bank is conveniently located between the end-of-trip facilities and the loading dock. The location is ideal for streamlining courier traffic and is easy to access for the tenants.
Outcome delivered
Couriers can deliver packages quickly and easily while tenants can collect their packages at a time convenient to them. All delivery notifications to the tenants are distributed through SMS notifications or email. The solution is contactless and requires very little assistance from the building teams. All deliveries are tracked and stored securely without any double handling or involvement from the onsite team.
About Groundfloor™
Groundfloor™ is a smart delivery system and software for efficient 24/7 management of parcel deliveries across commercial and residential buildings, student accommodation, build-to-rent and providing click-and-collect services for retailers. For more information, visit https://groundfloordelivery.com/.
Together with Dexus, Groundfloor™ designed a new central delivery point for the building, installing 170 lockers across two individual locker systems. The newly created Delivery Bank is conveniently located between the end-of-trip facilities and the loading dock. The location is ideal for streamlining courier traffic and is easy to access for the tenants.
Source: Groundfloor™ 2023
